Volunteering and the Big Society: Catherine Johnstone, CEO, Samaritans
Catherine is the CEO of Samaritans, a 24 hour emotional support service. They have 17,000 volunteers, working at 201 branches across the UK and ROI. Take a look at this case study to hear Catherine talking about the the structure of Samaritans, the volunteers who support the organisation and the potential effects of the Big Society on volunteer led organisations. In this clip, Catherine tells us how Samaritans are wary of the impact of the Big Society encouraging more people to volunteer, as there is a cost involved in training a new volunteer, and a certain level of commitment is required to return that investment.